Judy | Breckenridge, CO
Owner of a 4-bedroom luxury rental with captivating mountain views
A Complete 180: From Used & Abused to a Pristine Vacation Rental
EARNING $109,000 IN THE FIRST 12 MONTHS
Problem
Meet Judy: After hiring multiple big-name property management companies, Judy felt “used and abused.” She was sick and tired of their empty promises and neglect in preserving her home. When their lack of attention required her to reach out, she could never get a timely reply. And when she did finally get in touch about improving the situation, it fell upon deaf ears.
Unruly guests were throwing wild parties and constantly damaging items in her home. Judy was losing money on her vacation rental due to the excessive wear and tear.
Due to her previous unpleasant experiences, she felt pessimistic about ever hiring another property management company again as she had officially lost trust in their abilities to properly manage her home.
4 BR | 3.5 BA | 3,300 sq. ft.
Judy Goes Local
Tired of seeing her 3,268 square foot vacation rental used and abused by guests, and frustrated at the national companies’ failed attempts to meet her needs time and time again. . . With little to no hope, Judy went on the search for a reputable property management company local to the Breckenridge area.
When we met Judy, she was on the verge of closing her doors. We assured her that LocalVR would be right there by her side. Our team of local experts and white-glove service offerings only strengthened Judy's decision to put her trust in the best property management company in Breckenridge.
We were keen on making her feel like a respected partner in her short-term rental business, not just another number added to the revenue stream. For Judy, it’s a complete relief to know that it will never take more than an hour to hear back from us. Our team of local experts went above and beyond to help Judy regain peace of mind.
“LocalVR has everything those large companies did plus more communication, customer service, and care for our home.”
Solution
Empathetic of Judy’s situation, our team thoughtfully communicated how we would perform a complete 180 to turn her situation around.
The goal was to bring her higher-quality guests more often, so that she could retain the value of her vacation rental while increasing overall revenue. Here’s the process we put into place to do so:
A Dedicated Account Manager
Customizing a comprehensive property inspection checklist
Thorough Guest Vetting
Judy’s account manager made sure her voice was heard every step of the way. We onboarded her property into our custom, photo-verifying inspection software to ensure a quality check after each guest check-out and stop the depreciation of her property value. With LocalVR, a real human being is thoughtfully reviewing every reservation and asking the right questions.
Results
From Judy’s experience with the big-name property management companies, to how she feels now with LocalVR, is night and day.
In the first 12 months after going LocalVR, Judy’s vacation rental made $109,000 in gross revenue. This was a 120% increase from the previous year struggling with the other big-name property management companies. Additionally, we increased occupancy rate by 100% while completing 34 site inspections throughout the year.
Judy is forever grateful to partner with the best property management company in Breckenridge, knowing that her vacation rental is being kept in pristine condition for years to come.
She went from dealing with complete lack of communication and attention to detail, to having our trusted team looking out for her every need.
Judy loves what she always feels heard and she no longer has to deal with unruly guests damaging her esteemed vacation rental.
